Make an impression
For prospective clients, your profile is your first impression! Let your personality and professional approach shine through to set you up for the best matches.
Perfect your profile
When it comes to matching with the right clients, there's nothing more important than a first impression.
Clients are looking for that spark. They want to find a provider who gets them and who can help them navigate their current challenges.
That's why perfecting your profile is one of the most important things you'll do at Grow — and we're here to walk you through it.
Set your availability
Take some time to consider what a beneficial client load is for you to succeed — without burning out. Connect your calendar, and set your availability accordingly.
Refine your profile
As you grow and change, so should your profile. Consider your profile as a living document. We recommend refreshing it every 2-3 months to keep it relevant and accurate.
Frequently asked questions
Is syncing a calendar required?
Yes, you are required to sync a personal calendar to Grow Therapy before accepting clients. This helps ensure you remain aware of all your Grow Therapy appointment bookings while preventing unwanted double bookings. Any appointments or events on the synced calendar will appear unavailable on your Grow Therapy calendar.
Can clients see events on my calendar?
No, clients cannot see any events that are on your calendar. All clients will ever see are the dates and times that you are marked as available.
How do I manage my availability?
As a Grow Therapy provider, you can indicate your availability so that existing and prospective clients can request convenient appointments that align with your preferred workflow and schedule. These scheduling preferences include:
-
General Availability, such as 9am to 5pm Monday through Friday
-
Services Offered, such as In-Person or Virtual
-
Appointment Lengths by session type, such as initial versus follow-up
-
Start time increments, such as every 15, 30, or 60 minutes
Any appointments on your calendar will block those times from appearing available to other clients to prevent double booking.
How do I create out-of-office events on my calendar?
At Grow, we understand everyone — including mental health care providers — needs time to unplug and recharge from work. However, uncertainty and stress often accompany stepping away from your practice and patients.
The out-of-office scheduling option in your Grow Therapy calendar aims to provide peace of mind, knowing clients are informed of when you aren’t available while you take care of your well-being.
Learn how to create an out-of-office event here.
How can I block times on my calendar?
While your scheduling preferences determine your overall availability, there are often specific recurring events, such as lunch, or one-off events, such as a day off, that you will want to block on your calendar to prevent client bookings. This is quickly and easily done via your connected calendar. Learn how to block times on your calendar here.
How can I remove busy events from my calendar?
Calendar events can block you and your clients from scheduling sessions. Removing an event and freeing up additional availability depends on its source. Click here to learn how to remove events from your calendar.